ORDER
-Prices quoted are in Singapore Dollars (SGD)-Fill in the order form from the tabs navigator under Your Order
-A confirmation email of your order will be send to you within 24hours
-Payment without receipt snapshot will not be entertained
PAYMENT
-NachoTwist operates on First Pay First Serve basis-Payment has to be made within 24hours from the time the invoice sent
-All transactions made with ATM machines, kindly email us attaching a snapshot of the payment receipt, and please retain the receipt until we have verified your payment
-All transactions made by I-Banking, kindly email us attaching a screenshot of the After Payment Transaction
-Prices are not inclusive of postage unless otherwise stated
-Payment will be refunded if stocks ran out
*NachoTwist will not hesitate to ban and blacklist anyone who backs out on any confirmed orders*
(All payment has to be made to DBS SAVINGS 054-3-031905)
SHIPPING INFORMATIONS
-Parcels will be mailed within 3 working days after payment has been verified, tracking numbers will be provided for registered parcels
-Registered postages are advised
-NachoTwist will not be held liable of any lost or damaged goods caused during the process of shipping. (no refunds will be made)
(Postage prices may vary bulky items)
*Apparels
-Price for Normal Postage: $1.50 ( $0.50 for every additional item )
-Price for Registered Postage: $3.80 ( $1 for every additional item )
*Shoes / Bags
-Price for Normal Postage $2.50 ( $1 for every additional item )
-Price for Registered Postage: $4.80 ( $1 for every additional item )
-Promotion codes are not to be used on sale items
2.Wrong item/defected good(s) sent are eligible for 1 to 1 exchange within 5 days from the day the item was mailed.
3.Please kindly attach an image of the error/defected good(s) and email it to us stating the issue.
4.Returned item(s) must be brand new/in the original state (with original tag intact) , otherwise an exchange/refund will be ignored and returned item will be sent back within 3 working days via normal mail.
5.Late mailing will not be entertained.
-Please allow some difference in shades/colours due to different screen resolutions
-Measurements might vary 0.5" - 1" due to mass production (no refunds will be made)
*We are not liable for any lost mails in the exchange/refund process*
- Arrival may be delayed due to unforeseen circumstances(shipment delays etc).
- No refunds will be provided for delayed shipments unless backorder is cancelled.
(Postage prices may vary bulky items)
*Apparels
-Price for Normal Postage: $1.50 ( $0.50 for every additional item )
-Price for Registered Postage: $3.80 ( $1 for every additional item )
*Shoes / Bags
-Price for Normal Postage $2.50 ( $1 for every additional item )
-Price for Registered Postage: $4.80 ( $1 for every additional item )
PROMOTON CODES
-Use only 1 promotion code at a time-Promotion codes are not to be used on sale items
REFUNDS/RETURN POLICY
1.Strictly no exchange/refunds will be entertained unless wrong item has been sent.2.Wrong item/defected good(s) sent are eligible for 1 to 1 exchange within 5 days from the day the item was mailed.
3.Please kindly attach an image of the error/defected good(s) and email it to us stating the issue.
4.Returned item(s) must be brand new/in the original state (with original tag intact) , otherwise an exchange/refund will be ignored and returned item will be sent back within 3 working days via normal mail.
5.Late mailing will not be entertained.
-Measurements might vary 0.5" - 1" due to mass production (no refunds will be made)
*We are not liable for any lost mails in the exchange/refund process*
BACKORDERS/SPREES
- Backorder items take tentatively 2-3 weeks to arrive from the closing date- Arrival may be delayed due to unforeseen circumstances(shipment delays etc).
- No refunds will be provided for delayed shipments unless backorder is cancelled.
ENQUIRIES
-You can reach us by subjecting your email with ENQUIRY to shopnachotwist@gmail.comAll emails will be replied within 1-2 working days
*Please refrain from sending multiple emails*